Contact Us
Need help with refunds or have questions? We're here to help.
Our Promise
If your AI analysis report was not generated, you are eligible for a full refund. We take service errors seriously and process legitimate refund requests promptly.
Refund Support
We provide refunds in the following cases:
- •AI lookbook generation failed after all retry attempts
- •Technical error prevented service delivery
- •Payment was processed but no access token was issued
What to Include in Your Request
To process your request quickly, please include:
- 1Your payment confirmation or receipt
- 2Access token (if you received one)
- 3Description of the issue you experienced
- 4Screenshots if applicable
Response Time
Business Days
Within 24 hours
Refund Processing
5-7 business days